Privacy Policy
Effective Date: August 2024
Vanotek (Pty) Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.vanotek.co.za] or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect information from you in a variety of ways, including:
Personal Data: When you voluntarily provide it to us, such as when you fill out forms on our website, subscribe to our newsletter, or contact us for inquiries. This may include your name, email address, phone number, and other contact information.
Technical Data: As you navigate our site, we may collect information such as your IP address, browser type, operating system, and usage data. This information helps us improve our website and provide a better user experience.
2. How We Use Your Information
We may use the information we collect from you for various purposes, including:
- To provide, operate, and maintain our website and services.
- To process transactions and send you related information, including purchase confirmations and invoices.
- To communicate with you, including responding to your comments, questions, and requests.
- To send you technical notices, updates, security alerts, and support messages.
- To improve our website, services, and customer experience.
- To monitor and analyze usage and trends to enhance your experience.
- To comply with legal obligations and protect the rights and safety of our users and the public.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to carry out their work.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be among the assets transferred.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: You may request access to or correction of the personal information we hold about you.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
- Deletion: You may request that we delete your personal information, subject to certain exceptions.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you may withdraw that consent at any time.
To exercise these rights, please contact us at info@vanotek.co.za.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control the use of cookies through your browser settings. Please note that if you disable cookies, some features of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vanotek (Pty) Ltd
Address: 36 Yarborough Road, Mkondeni, Pietermaritzburg, 3201, South Africa
Email: info@vanotek.co.za
Phone: +27-71-537-9453 or +27-60-994-3581